Please allow up to 7 days for your order to be dispatched. All standard deliveries will be sent Royal Mail 2nd Class and can usually be expected within 2-4 business days.

With pleasure. If you would like your order to be sent to someone for a special occasion, please leave a note in the comments box at the checkout. If you would like the order to arrive with a message, please also include this in the comments box.

Yes. However, sadly we are no longer able to ship into the EU, due to new GPSR (General Product Safety Regulation) rules introduced on 13th December 2024. 

International packages will be sent by Royal Mail and can be sent as International Standard or International Tracked & Signed. Standard which while affordable, does not include tracking or delivery confirmation. Tracked & Signed will include a tracking number and a signature is required upon delivery. You can select which shipping method you would prefer at checkout.

Shipping times will vary upon location, time of year and your local postal service.

All USA orders are subject to a 10% tariff on order value. This will automatically be added to your order at checkout. I will ship your order with Royal Mail and will pay the customs fees on your behalf, ensuring a seamless delivery with all tariffs prepaid and eliminating any additional payment upon delivery.

International packages may be subject to custom charges, tax fees etc. that are calculated by each country. The customer is responsible for paying any and all customs duties and fees. These packages may be delayed by customs; unfortunately Luna's Locket has no control over this.