I will only ever use natural stones in my jewellery designs.

I mainly use sterling silver and fine silver in my designs. I do on occasion use copper and brass for extra details.

I usually list pendants with chains that I think work best for that design. However, if you need a different length, please contact me before placing the order. I will then see if I can provide a shorter or longer chain for you. If there are any extra costs for a longer chain, I will let you know prior to purchase.

I recommend looking after your Luna's Locket jewellery by using a polishing cloth. The majority of my pieces have been given a patina to add depth. Please keep your pieces away from water to ensure the patina lasts a long time.

I welcome custom orders. I love working with my customers to create pieces they can cherish. If you would like to discuss a custom, please fill out the form on my website or send me an email. You can also contact me on Facebook or Instagram.

This can vary. Typically, I say to allow 6-8 weeks to create custom pieces. However in busy periods, for example, when I am preparing for fairs, this may take longer. I will always inform my customers of the current wait time when discussing their order.

I take a deposit for half of the cost upfront. The balance is then due once the piece has been created. I use PayPal invoices for this process. It protects both myself and the customer and is a great way to keep track of everything. If you don't have a paypal account, you can pay the invoice using your card and your purchase is still protected.

Ember & Earth candles are made with natural and sustainable rapeseed and coconut wax, 100% pure essential oils, paraben and phthalate-free fragrance oils and cotton wicks. 

This wax is made from rapeseed oil and coconut oil and nothing else.  It is completely free from paraffin, soy, palm, beeswax and synthetic additives.

Plant wax has a lower melting point than traditional waxes, meaning your candle will burn for longer. You won’t have to wait long before the beautiful fragrances spread through the room, as plant wax also has a stronger scent throw.

As plant wax is natural, it doesn't emit toxins while burning. It is also biodegradable and water soluble, making spillages a lot easier to deal with.

Ember & Earth candles are made with carefully selected 100% pure essential oils and premium grade paraben and phthalate-free fragrance oils. The Herbology Collection is made solely with essential oils.

Some fragrances are naturally stronger than others - we try to produce candles with a great scent throw, but not all fragrance oils are created equally.

• Burn in intervals of 2-4 hours
• Allow candle to burn until a full melt pool occurs, helping to prevent tunnelling 
• Trim the wick to 5mm before each burn (allow candle to cool before trimming)
• Burn on a level surface away from flammable objects
• Place lid on candle once extinguished to protect the wax from dust and debris
• Stop burning the candle when 5mm of wax remains
• Follow the safety instructions on bottom label

Yes. When 10mm of wax remains, please stop burning your candle. Once the melt pool has cooled down, simply wash out the container with hot soapy water. You are then free to use it for whatever you wish - a plant pot, tea light holder, or even a pen pot.